Communications Operator In Charge
In the absence of a Lead or Supervising Dispatcher, a Communications Operator In Charge (COIC) assignment will be designated for a period of time to cover the supervisory absence. COICs prepare and maintain the daily Supervisor Log, prepare the Shift Arrest Log, provide decisions and directions for daily operation to on-duty dispatchers, and act as a contact person for JPA agency personnel.
Tactical Dispatcher
The Tactical Dispatcher is a member of the West County SWAT Team. The duties and responsibilities of a Tactical Dispatcher are extensive. Each Tactical Dispatcher is specially trained and responsible for responding to and supporting the field operations units involved in high-risk incidents. The Tactical Dispatcher should be fully integrated into the Tactical Operations Command Post in direct support of the Command staff.
The Tactical Dispatcher should be equipped and trained in the skills and knowledge necessary to understand tactical communication traffic; process and verify information collected at the Command Post; direct critical information to specific Commanders based upon the duties and responsibilities; be aware of General Orders and Policy regarding the Department protocol for tactical operations.
In assuming the roles of Radio Person, Scribe and Logging Person, Intel and Logging Person, Diagramming Person, or Logistics and Relief, the Tactical Dispatcher is expected to: provide support to the West County SWAT Team Command staff during critical incidents; provide accurate, brief and timely communications between Command staff and field personnel; provide accurate and timely documentation of events during critical incidents. The Tactical Dispatcher will receive, transmit, record and maintain the log of radio transmissions, as well as maintain logs, posting boards, document control, records checks and word processing needs. The Tactical Dispatcher will prepare After-Action reports in regards to the communications function, listing problems encountered and multiple solutions to the problems identified, as requested.
The Tactical Dispatcher is expected to be dedicated to the success of the West County SWAT Team and respond at any time, to any critical incident when needed. The Tactical Dispatcher will be innovative, committed and constantly strive to improve operations and communications between the West County SWAT Team and its member agencies.
As needed, the Tactical Dispatcher will train with the Crisis Negotiations Team, participate in training specific for tactical dispatch operations, and attend California Tactical Dispatch Association meetings and/or conferences. The Tactical Dispatcher will train quarterly with the West County SWAT Team. The Tactical Dispatcher may serve as the West County SWAT Team Tactical Dispatch Team Leader, and as such will schedule necessary training, and attend West County SWAT Team Leader meetings as scheduled.
The Tactical Dispatcher will be responsible for the equipment and supplies needed for deployment of a Tactical Dispatcher at all times. The Tactical Dispatcher will act and speak in a manner that is professional and promotes the image of West-Comm, the position and the West County SWAT team as a whole.
Mobile Command Post Team Member
The Mobile Command Post Team Member is a member of the West Orange County Urban Area Mobile Command Post Team. This team consists of officers and civilians from the cities of Cypress, Los Alamitos, and Seal Beach, who maintain and operate a state-of- the-art Mobile Command Post (MCP) manufactured by LDV Inc. and funded with Urban Area Security Initiative (UASI) funds.
MCP team members must be able and willing to obtain a Class B Commercial license, be available for call-outs, attend scheduled training sessions, have a high level of motivation and responsibility, and particular attention to detail. When activated, members are called out in teams of two to staff the MCP for any emergency incident. The team is called out on all West County SWAT activations. The team also handles other responses such as DUI Checkpoints, planned community events, and special events within the three member cities’ jurisdictions. As the MCP was funded with federal funds, the team could also be called upon to respond to any local, regional, or state emergency incidents.
Technology Liaison
The purpose of this assignment is to perform specialized duties in the area of Public Safety Technology specific to the Communication Center needs; to plan, direct and administer the development, maintenance, and user support services for automated systems for emergency services in the Police Communications Center, including Computer Aided Dispatch, Records Management, and other public safety systems.